Packaging Instructions

Safeguard your product by following the appropriate packaging and shipping procedures.

Consumer trade-in customers have two options available for shipping product(s) with value to PowerON after receiving a quote.

1. FedEx Pack and Return Program

This is the default and preferred method for shipping product(s) to PowerON. This method expedites the trade-in process by alleviating the time needed to ship packaging materials.

Simply take the product(s), along with an email you receive containing your Quote/RMA number to a FedEx Office Print & Ship Center location. If you forget the email, don’t worry! Just give the FedEx Office Team Member the email address used when creating the Quote/RMA. The FedEx Office Team Member, using the FedEx Pack and Return System, will provide the appropriate box, securely package, and ship your product(s) for FREE!

2. PowerON Provides Packaging Materials

This method must be requested by phone or email. It will delay payment due to additional business days required to ship materials to the specific location.

PowerON will send shipping materials and a return shipping label. When packaging the product, be sure to include all accessories (cables, adapters, mice, keyboards, etc.). Failure to include any items you told us about when the quote was calculated, or sending us a product which does not match your original description, may impact the final value of your product and may result in a recalculated quote.

Individual Packaging Instructions - U.S.

Individual Packaging Instructions - Canada

Important Reminder

PowerON Services, Inc. is not responsible for damages that may occur during shipping should you choose not to utilize the provided materials or follow packaging instructions.